SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. It is industry’s leading company focused exclusively on customer relationship management.
SugarCRM comes with built-in features that are perfect for most sales, marketing, and support teams. The Sugar UX interface every piece of information you’ve gathered about a customer, to help your marketing team know where to pick up the sales pitch and the support team to know which of your products they’re using. It’ll even pull in social media info, so you’ll have an easy way to start the conversation or see what they’ve been saying about your company lately.
If you’re looking for a CRM you can manage on your own internal servers or just a cheaper way to get started with an advanced CRM, SugarCRM has both a free-to-download community version and a supported self-hosed edition that can keep your team’s CRM data as safe as the rest of your internal tools. You’ll then find hundreds of modules on the Sugar Exchange that will let you add features and customize your CRM in a few clicks. Tweak enough, and SugarCRM could be the one app that powers everything in your business.