Looking for a better way to manage and grow your small business? Customer relationship management (CRM) software can make all the difference.
The better a business can manage the relationships it has with its customers the more successful it will become. Therefore IT systems that specifically address the problems of dealing with customers on a day-to-day basis are growing in popularity.
Customer relationship management (CRM) is not just the application of technology, but is a strategy to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. As such it is more of a business philosophy than a technical solution to assist in dealing with customers effectively and efficiently.
Customer relationship management (CRM) helps businesses to gain an insight into the behavior of their customers and modify their business operations to ensure that customers are served in the best possible way. In essence, CRM helps a business to recognize the value of its customers and to capitalize on improved customer relations. The better you understand your customers, the more responsive you can be to their needs.
Here we select the best 7 CRM software in the market in 2017 and give each of them a brief review:
Pipedrive is a cloud-based sales software company based in Tallinn, Estonia and New York City, New York. It is the maker of the web application and mobile app Pipedrive, a sales customer relationship management (CRM) tool for small and medium-sized businesses.
The company has 160 employees, and its CRM is used by 30,000 customers around the world.
Pipedrive is very easy to use and your sales professionals can access it on their PC or mobile device. It integrates easily with Google apps such as Google Contacts and Google Calendar. Pipedrive has a strong foundation in direct sales. You can use this system to efficiently manage your organization’s sales pipeline.
Pipedrive gives you a user-friendly and efficient overview of the sales pipeline. Your sales team will appreciate the system because it has sales pipeline methodology built into it. It displays your deals according to different sales stages, allowing you to view your team’s progress, and check which deals should be prioritized. You can also view the specific progress of each sales team member as well as deals offered to leads.
Pipedrive is offered in 13 languages and as well as in all major currencies and several minor ones. It provides a robust API to enable seamless integrations with the other business systems you use. Finally, it is easy to import your existing data to Pipedrive, or export it into another platform.